FIX: Windows Mobile Device Center not starting

If you are having touble getting vista to connect to your Windows Mobile device using Windows Mobile Device Center, you may need to reinstall the USB Sync Drivers.

There are several cases that may prevent your device from connecting:

  • If Windows Live OneCare is installed on your machine, it may be blocking the device connectivity. Please click here for the steps to configure Windows Live OneCare to allow the device to connect.
  • The driver installation may not have completed successfully. If you think this may be the case, follow these steps:
    • Keep your device connected
    • From the desktop, go to Start > Start Search
    • Enter “Device Manager” or “devmgmt.msc” to launch the Device Manager window
    • Look under the “Network adapters” node for “Microsoft Windows Mobile Remote Adapter”. If this is not present, skip to step 5. Otherwise, right-click “Microsoft Windows Mobile Remote Adapter” and choose to “Uninstall”
    • Look under the “Mobile Devices” node for “Microsoft USB Sync”. If this is not present, skip to step 6. Otherwise, right-click “Microsoft USB Sync” and choose to “Uninstall”
    • Disconnect and reconnect your device. Your device driver will re-install and Windows Mobile Device Center will launch.
  • For more information on connectivity-related problems, see the ActiveSync USB connection troubleshooting guide.

Mike Hudson

Mike Hudson is a Infrastructure Analyst living and working in Kingston Upon Hull. With extensive experience in Microsoft and Apple technologies, ranging from desktop OS’s to Server OS’s and hardware. By day working as part of an infrastructure team, and by night ridding the world of IT issues through blog posts..

%d bloggers like this: