Today Ive mostly been learning about ITIL

LifeCycleSince I started working at Arco in Hull there was a lot of talk around bringing ITIL best practices into the company and into the way the service desk works.

Today I sat through day one of a three day ITIL foundation course. Although a lot of the content of the course makes sense, and is common sense. Doing things the ITIL was is not something I am used to, and will be a large change in the way I work.

Tonight is our first night of ‘home work’ on the ITIL course, so the first thing I did when I got home was to get out the books and start studying….. Approximately 5 minutes into my studying I was already bored. So I decided the only way I would be able to actually continue studying ITIL whilst at home would be to do it online.

No great surprise to those of you who know me, and recognise the fact that a laptop is nearly constantly on my knee!

So away I went, my first step of course was Google.

I found a large amount of ITIL documentation and links around the ITIL subject, which I was easily able to sort into two groups.As I didn’t want to be bombarded with sales callsemails I skipped any sites which required registration and continued to look for Free sites and downloads.

I soon found that there are quite a few podcasts available via Apple’s iTunes, which I downloaded… Whilst listening to the podcasts I found a few mock exam websites, which I then started working through.. Here’s a few links to those tests:

http://www.bestpracticehelp.com/quiz.php
and
http://www.zohochallenge.com/TakeTest/login/directtest.jsp?qpid=12510&userid=21686

As I am studying for my exam on Wednesday, I am currently unable to release the changes I have made to my BETA releases as previously planned.

Right……… Back to studying..

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Time2Epoch

I have recently been developing an application to interact with a third party database which uses EPOCH datetime formats.

After countless hours of calculations and checks I decided it was time to build an application to do it for me.

This is the very first BETA version of the application and it currently contains no graphic enhancements of any kind.

 
Time2Epoch

Features:

  • Converts normal datetime to EPOCH date time
  • Copies converted datetime straight to the clipboard

Version History

1.0.0.0 – First BETA released, no known bugs, no known enhancement plans (yet)

1.0.0.1 – Second BETA released, many more options added! Now able to convert back from Epoch to Time, with options to convert time and date, just date or just time.

1.0.0.2 – Third BETA released, a small bug has been fixed to resolve the format of the datetime combo boxes.

1.0.0.3 – Fourth BETA released, adding a menu to jump to points in time (Start of year, start of month, end of month, end of year)

1.0.0.4 – Small bug fix is this release, previous versions would not handle times correctly in the conversion. Now supports 24 hour time entry.

If you have previously downloaded a copy of Time2Epoch the next time you attempt to run the application you will be prompted to download the latest revision. If you have not yet got a copy, use the link below. Time2Epoch is free, as will all future updates!

Click here to download –> [download id=”1″]

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