Fix: Constant credential prompts in Outlook ’07 using 365

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Today I have mostly been fighting with Microsoft Office Outlook 2007 and our Office 365 setup, as we are still in the early stages of deployment we have not yet implemented our ADFS servers. Which means we have are experiencing some pretty frustrating issues with Office and authentication.

One machine in particular decided to really test my patience and blankly refused to authenticate, presenting the user with a constant reoccurrence of the “Welcome back to Outlook.Office365” login box.

As it happened the machine had seemed to avoid the installation of several service packs, including Office 2007 Service Pack 3, and also what turned out to be some pretty important KB hot fixes. Leaving me scratching my head for what seemed like a lifetime… That was until today! When I finally managed to find the relevant KB hot fixes and install them manually..

OFFICE VERSION NOTES
Latest version of Office System requirements for Office 2013 and Office 365 ProPlus
Office 2010 with Service Pack 1 Automatic updates:

  • Customers who sign up for Office 365 after February 27, 2013, must apply all automatic updates that were released before December 2012.
  • Customers who signed up for Office 365 before February 27, 2013, must complete the following:
    • By July 1, 2013, apply KB2553248.
    • By April 8, 2014, apply all automatic updates for Office 2010 that were released prior to December 2012.
Office 2007 with Service Pack 3 Automatic updates:

  • Customers who sign up for Office 365 after February 27, 2013, must apply all automatic updates that were released before December 2012.
  • Customers who signed up for Office 365 before February 27, 2013, must complete the following:
    • By October 1, 2013, apply KB2596598.
    • By April 8, 2014, apply all automatic updates for Office 2010 that were released before December 2012.
Office 2003 only through POP and IMAP For more information, see Office 365 will now support POP and IMAP connections to Outlook 2003.
Office for Mac 2011 with Service Pack 3 Mac OS X 10.6 or later is required.
Office 2008 for Mac 12.2.9 Support ends April 9, 2013.

The journey to 365 has been a long and winding one… This particular highlights the importance of ensuring all machines connecting to 365 are bang up to date with Windows and Office updates and service packs… Lesson learnt.

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Yes – You CAN make SecureClient work in Snow Leopard

CheckPointOne of the requirements of my new laptop was that it had to be able to connect into the remote sites I often connect onto. One of the applications I use for connecting to the networks is Check Points SecureClient..

Imagine my disappointed when I found out a Snow Leopard compatible version had not yet been released!!
However, I have managed to solve this little problem with the help of a blog post over at sysadmins-world.com

1. The Checkpoint installer refuses to install

The installer checks up for the Darwin Kernel version 9. In Snow Leopard we have version 10. So two files need to be edit within the installer package.

  1. just right click on the installer and select Show Package Contents. This opens finder within the package.
  2. go to Contents/Resources.
  3. open TextEdit, use vi in a shell or whatever you prefer to edit a simple file
  4. on file “InstallationCheck” change the number 9 in line 8 to number 10: if  [ “$MAJOR” != “10” ]; then
  5. same on file “postinstall “ change the number 9 in line 84 to number 10

That’s it. Just install it and reboot. Changes need to make afterwards in order to have it starting.

In the words of the mere cat… Simplez!

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How-To: Fix STOP 0x0000007B on installations

Recently I was given a Dell to fix. The Dell wouldn’t boot into Windows with ‘Bad_Pool_Caller’. A few hours of head scratching and data backups later. I decided a reinstallation was the only option. So I blew the dust of my XP Pro CD, only to be greeted with another ‘stop’ error on installation! STOP 0x0000007B(0xF78DA63C,0x0000034,0X x0000000,0x0000000

However, this was quite an easy one to fix.

In the Bios there is an option for either RAID Auto/AHCI or RAID Auto/ATA, the setup didn’t seem to like the AHCI option and required switching to ATA before it would work!

1. On start up (Dell logo), press F2 to enter BIOS

2. Expand the “Drives” section

3. Go to “SATA Operation”

4. Change this from “RAID Auto/AHCI” to “RAID Auto/ATA”

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