If you’ve checked out the looooong long list of web hosting providers across the planet, you may have noticed there’s nothing much that differs between their offerings; massively competitive pricing models, easily accessible control panels, unlimited space and bandwidth (on some offerings), 24/7 support, 99.99% uptime, super fast servers and many many more…
However, much like any service provider it soon becomes apparent who offers the best customer service, who views you as a small fish in a big pond and those few who view each of their fish as equal sized fish.. Offering unparalleled support and advice no matter how much money you spend with them.
Some of the biggest\global firms truly offer dreadful customer service support. I won’t start naming them here as without the full context it would be unfair.
At the opposite end of that scale, are those few who go the extra mile.. Those with the correct vision, morels and goals.. The ones who treat each customer in just the same way, regardless of your hosting package or your site’s traffic.
One that has truly stood out the crowd for me, and has stepped up on many occasion over the last 7 years of my blog posting and ‘web development’ career, is one who I make sure I recommend to anyone who asks when they are just starting out or when their hosts are consistently disappointing them.
This company proved to me that my business means a lot to them, and nothing is ever too much to ask. During which time my site has gone from strength to strength and my hosting package has rapidly worked its way up to where it is now.
6 years hosting with them would make you think I must have paid an absolute fortune for such service. Well you couldn’t be further from the truth. Although I am enjoying the benefits of a pro package today, I once was a very small fish in a somewhat large pond. Back in the day when I’d post every few weeks, and the only visitors where my friends and family. At that time I was more than happily using their free hosting offering. Giving me all the power I needed to really get my teeth into web development, allowing me to dabble with many a CMS, forum, e-commerce solution, development language and more.
For all the time I was a small fish in a big pond I never once felt that way, the cPanel made me feel like I had control over every aspect of my personal space.. Sometimes too much control! To which the helpful team came to my rescue to rectify my mistakes. With never a derogatory comment passed!
From there my site has gone from strength to strength and today has 60+ unique hits in a month, from all corners of the globe. Serving up downloads, blog posts, media content and more… Non of which have ever been an issue on my super fast web host.
Since then I have migrated several of my friends sites over to the host, and can often be found plugging them during mind map stages of young entrepreneurs.
Now to put you all out of your misery…. The host who has looked after me since day one, and will continue to do so until something better than the internet comes up, is FreeVirtualServers
I chose FreeVirtualServers on the back of a recommendation from another one of their customers. All I can say is, I am so pleased I did. They’re pricing model is extremely competitive, and where most in the market scrimp and save on the customer friendly side of the business FreeVirtualServers really beat expectations.. Not many hosts would aid getting your site back online over the christmas period, one year FreeVirtualServers did that, just for me… Just for a blog that received few visitors and had little content. All that from their UK-based support centre!
I seriously can’t recommend them enough, and urge you to check them out. Even if you just want to dabble, you’ve nothing to lose with their completely free hosting packages, and for those of you who are more serious about your online presence…. I’d highly recommend you check our their Pro hosting packages.
I see my relationship with FreeVirtualServers and who knows, maybe one day I will be on their reseller package! If you do decide to sign up with them, be sure to mention my name Mike Hudson, and the URL of my blog!